(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Josh Huizar
Josh Huizar
2026-09-04
John and his team were amazing! They were able to execute on our DREAM home and close on time which was super crucial for our family. I highly recommend John/Reina and their team to help get your purchase to the finish line. A million thanks John and Reina!!!!
Hana Jebessa
Hana Jebessa
2026-09-04
Merry N
Merry N
2026-09-04
Randy Barillas
Randy Barillas
2026-09-03
Our Loan Officers name is Al Zandiyeh, we also worked with John Gonzalez. Both of these gentlemen were incredible. What can I say about Al? He is incredible. If everyone had the experience we had with Al, the home buying process would not be so stressful. Al was truly a blessing. He was so kind, so compassionate and supportive. Without Al, I don’t know what we would have done. His support, knowledge and communication were everything we needed. Al treated us not just like customers, but like family. What more could you ask for? He cared and it showed. Al, to you sir, we wish you all the blessings imaginable. John also so incredibly amazing during this process. He was so kind and incredibly responsive. Thank you for everything. Both of you were truly blessings.
Manali Shrivastava
Manali Shrivastava
2026-09-02
Paul Dang
Paul Dang
2026-09-02
Ann Nguyen very good! Five stars for her
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